pricing & packages
Simple, Transparent pricing. no hidden Fees.
Choose the level of support that fits your organisation. Whichever you choose, you’ll always know exactly what’s included before you commit to anything.
three levels of support. one straightforward promise
Every charity and business is different. So rather than one-size fits all price tag, we’ve built three clear packages around how much you want off your plate. The right package depends on your team size, setup, and goals. What we promise is no jargon, no inflated quotes, and nothing added without your sign off. Tell us a bit about your organisation and we’ll give you a clear, honest quote, usually within a day or two.
- No long term contracts
- Upgrade anytime as you grow
- Cyber Essentials accredited
reactive support
essentials
A solid safety net for organisations just getting started with structured IT support. We're here when something goes wrong.
- Helpdesk support
- Response time SLA
- Cybersecurity essentials
proactive support
growth
Preventive support that catches problems before they disrupt your day. Built for organisations ready to stop firefighting.
- Helpdesk support
- Response time SLA
- Proactive monitoring
- Cybersecurity essentials
fully managed
complete
End to end IT, handled in full. For organisations that want IT off their plate entirely, with strategy included.
- Helpdesk support
- Response time SLA
- Proactive monitoring
- Cybersecurity essentials
- Cloud management
- Strategic IT guidance
Frequently Asked Questions.
Yes. As your organisation grows, you can move up a tier at any time.
No. We don’t lock clients into long term commitments.
That’s exactly what the quote conversation is for. We’ll recommend the right fit, not the most expensive option.
get in touch
not sure which package is right for you?
Let’s talk it through, no pressure, no jargon.