Privacy Policy

Legal

Privacy Policy

Last updated July 2026

Aventus IT Solutions (“Aventus IT”, “we”, “our” or “us”) is committed to protecting your personal information and respecting your privacy. This privacy policy explains what information we collect, how we use it, and your rights under UK data protection law.

who we are
Aventus IT Solutions

Birmingham, United Kingdom

Email: dal.kumar@aventusit.co.uk

Telephone: 0121 751 2902

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using these details.

What information we collect

We may collect the following information when you contact us, complete a form, subscribe to our newsletter, or use our services:

  • Your name
  • Company or organisation name
  • Email address
  • Telephone number
  • Information you include in enquiry forms or support requests
  • Technical information such as IP address, browser type, and website usage data collected through analytic tools

How we use your information

We use your information to:

  • Respond to enquiries and support requests
  • Arrange consultations and IT Health Checks
  • Provide and manage our IT services
  • Send newsletters or marketing communications where you have chosen to receive them
  • Improve our website and services 
  • Maintain security and prevent fraud or misuse of our systems

We only collect information that is relevant to providing our services and responding to your enquiries. We do not sell your personal information to third parties.

Legal basis for processing

Under UK GDPR, we process personal data based on one or more of the following lawful basis:

  • Consent – where you have agreed to receive marketing communications.
  • Contract – where processing is necessary to provide services you have requested.
  • Legitimate Interests – where processing is necessary for the operation and improvement of our business and does not override your rights and freedoms.
  • Legal Obligation – where we are required to comply with applicable laws and regulations.

how long we keep your Information

We keep personal information only for as long as necessary to fulfil the purposes outlined in this policy, including meeting legal, accounting, and regulatory requirements. When information is no longer required, it will be securely deleted or anonymised.

sharing your information

We may share information with trusted service providers who help us operate our business, such as:

  • Website hosting providers 
  • Email and communication platforms
  • Cloud service providers, including Microsoft 365 and Google Workspace where applicable
  • Analytics and security providers
These providers are required to handle your information securely and only process it on our instructions.
We may also disclose information where required by law or to protect our legal rights.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand how visitors use the site, and can enhance the user experience. You can control cookies through your browser settings.

Where analytic tools are used, they collect aggregated information about website usage and do not identify you personally unless you choose to provide information through a form.

your rights

Under UK GDPR, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information where appropriate
  • Object to certain types of processing
  • Request restriction of processing in certain circumstances 
  • Request a copy of your information in a portable format where applicable
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please get in touch with us using the details provided on this page.

Data Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure. While no method of transmission over the internet can be guaranteed to be completely secure, we work to maintain industry-standard security practices across our systems and services.

Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies separately.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations. Any updates will be posted on this page with the revised “Last updated” date.

Contact us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Aventus IT Solutions

Email: dal.kumar@aventusit.co.uk

Telephone: 0121 751 2902

We will be happy to help with any privacy-related enquiries.